Gift Card Usage Policy

Home » Gift Card Usage Policy

At The Silent Sea, we are committed to providing everyone with a unique well-being experience.
To ensure smooth organization of our services, we invite you to review our gift card usage conditions:

Validity period

The Silent Sea gift cards are valid for 10 months from the date of purchase.
After this period, they can no longer be used and are not eligible for any refund or exchange.

Exceptional extension

In case of unforeseen events or special circumstances, a one-time extension of 3 months may be granted, with a fee of €20.
This request must be made before the card’s expiration date.

Terms of use

The gift card is personal and valid only for services (not for product purchases).
It must be presented physically or by email at the time of the appointment.
Appointments that are missed or cancelled less than 24 hours in advance are considered used.

Commercial goodwill

For gift cards that have just expired (less than one month), The Silent Sea reserves the right to grant an exceptional tolerance, depending on schedule availability.

Thank you for your understanding and trust.
Each treatment we offer requires specific preparation, time, and equipment, and your adherence to these conditions allows us to maintain the quality of our services.